Privacy Policy

1. Information We Collect

We may collect personal information from you when you use our services, visit our website, or communicate with us. The types of information we collect include:

1.1 Personal Identification Information:

Name
Address
Email Address
Phone Number
Payment Information (credit card, bank details)

1.2 Non-Personal Identification Information:

Browser type and version
IP address
Pages visited on our website
Time and date of visit
Device information

1.3 Service-Related Information:

Details of the locksmith services you request
Property information (e.g., type of lock, issue description)
Service history and customer preferences

2. How We Use Your Information

We use the information we collect for the following purposes:

2.1 Providing Services

To fulfill your requests for locksmith services
To schedule, perform, and complete services
To process payments and provide receipts

2.2 Communication

To communicate with you about your service appointment or inquiry
To send you promotional or marketing communications (if you have opted in)
To provide customer support and respond to your queries

2.3 Improving Services

To improve our website and service offerings
To analyze trends, track customer behavior, and measure the effectiveness of our marketing efforts

2.4 Legal and Compliance

To comply with legal obligations, such as tax laws or regulations
To protect our rights, property, and safety, as well as the rights, property, and safety of others

3. How We Share Your Information

We do not sell, rent, or trade your personal information to third parties. However, we may share your information in the following circumstances:

3.1 Service Providers

We may share your information with trusted third-party service providers (e.g., payment processors, software providers) to assist us in performing our business operations. These service providers are obligated to protect your information and may only use it to perform services on our behalf.

3.2 Legal Compliance

We may disclose your personal information when required by law, court order, or governmental authority, or when we believe such disclosure is necessary to protect our legal rights or comply with a legal obligation.

3.3 Business Transfers

If our business is involved in a merger, acquisition, or asset sale, your personal information may be transferred as part of that transaction.

4. Data Security

We take reasonable precautions to protect your personal information from unauthorized access, alteration, disclosure, or destruction. These measures include encryption, secure servers, and access controls. However, no data transmission over the internet or electronic storage system is completely secure, and we cannot guarantee absolute security.

5. Data Retention

We will retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. Once your information is no longer needed, we will securely dispose of or anonymize it.

6. Your Privacy Rights

Depending on your location and applicable law, you may have certain rights regarding your personal information, including:

6.1 Access and Correction

You have the right to request access to the personal information we hold about you and to request corrections or updates if the information is inaccurate or incomplete.

6.2 Deletion

You may request the deletion of your personal information, subject to certain legal exceptions.

6.3 Opting Out of Communications

You can opt out of receiving marketing communications by following the unsubscribe instructions in the emails we send you or by contacting us directly at [Contact Email].

6.4 Data Portability

You may have the right to request a copy of your personal data in a structured, commonly used, and machine-readable format.

To exercise any of these rights, please contact us at [Insert Contact Information].

7. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our website. Cookies are small data files stored on your device that allow us to remember your preferences and improve the functionality of our site.

7.1 Types of Cookies We Use:

Essential Cookies: Required for the basic functioning of our website (e.g., user authentication).
Performance Cookies: Used to analyze how visitors use our site and improve performance.
Functional Cookies: Enable enhanced features like remembering user preferences.
Advertising Cookies: Used for targeted advertising purposes (you can opt out of these cookies).

You can manage your cookie preferences through your browser settings. However, blocking or deleting cookies may impact your ability to use certain features of our website.

8. Third-Party Websites

Our website may contain links to third-party websites, such as social media sites or external services. This Privacy Policy applies only to the information we collect through our own services. We are not responsible for the privacy practices of third-party websites, so we encourage you to review their respective privacy policies.

9. Children’s Privacy

Our services are not intended for individuals under the age of 16. We do not knowingly collect personal information from children. If we learn that we have collected personal information from a child under 16, we will take steps to delete that information.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will post any changes on this page with an updated effective date. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your personal information.

11. Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your personal information, please contact us at:

Redline Auto Lockout Services
910-200-4078